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John Ross joined Mission Linen Supply as President and Chief Executive Officer in July of 2013. Previously, John was Senior Vice President for Swisher Hygiene, where he supervised the North American field sales and service operation. Prior to his work at Swisher, John was General Manager of Cintas Corporation, where he was responsible for leading multifunctional teams in production, outside sales and human resources. John served in the United States Army’s 1st Calvary Division as a Platoon Leader and Operations Staff Officer. A graduate of West Point, he received his MBA from the University of California, Irvine in Finance and Information Technology. He and his wife have a six-year-old daughter.
Tony oversees the Purchasing, Information Technology, Real Estate, Internal Audit, Risk Management, Fleet and Legal Affairs departments. Previously, he was the company’s Director of Information Technology, during which time he was responsible for numerous technology implementations, including the company’s initial SAP implementation. Tony has worked at Mission Linen Supply since 2002. He brings to the Corporate Services position a depth of knowledge and experience in technology and finance and a high level of commitment to best business practices. He has a B.A. in Business Economics from UCSB, in Santa Barbara, CA and is a former CPA.
Mark is responsible for the strategic direction and operational management of the sales team at Mission Linen Supply. During his thirty-two years with the company, Mark has been a strong leader and innovator who enjoys new challenges and the camaraderie of his fellow workers. He has been instrumental in building a sales management team, as well as new programs in cost containment, training and accountability. Mark has a degree in Business Administration from Allan Hancock College and is a graduate of the UTSA Executive Management Institute.
Brad is responsible for a team that oversees the recruitment, training and overall well-being of nearly three thousand Mission Linen Supply employees. After initially joining the company as an Operations Management Trainee, he has spent the last 20 years in positions of increasing responsibility within Human Resources. Most recently, he helped guide the company’s benefit plans through changes required by the ACA as Director of Compensation and Benefits. Brad has a B.S. in Business Administration from Cal Poly San Luis Obispo and has earned both the Senior Professional in Human Resources (SPHR) and SHRM Senior Certified Professional (SHRM-SCP) designations. He is thankful for his time in Operations for the valuable perspective it continues to provide in his current role.
Dave has been an employee with Mission Linen Supply since 2001. As Director of IT, Dave has initiated and developed many projects, including a Cisco IP phone system, Microsoft SharePoint and Microsoft CRM, along with virtualization and cloud projects. Dave led the project to convert Mission’s custom billing program from a mainframe to a .NET application. He has a degree in Economics from UCSB and a J.D. from Santa Barbara and Ventura Colleges of Law. He holds professional certifications from Microsoft and Cisco and once designed a software product that was sold to Cisco Systems. An innovative thinker with an appreciation for our company’s practical challenges, Dave is always looking for new and better ways to use technology. In his free time, he enjoys cycling and surfing.
Kim brings to her position a wealth of expertise in strategic marketing, marketing communications and customer relationship management. Prior to joining Mission Linen Supply in 2007, Kim led marketing and communications teams at Fidelity Investments, Cleanwise and Lexia Learning Systems. Throughout her career she has played a role in developing innovative and successful marketing campaigns to increase profit margins and improve brand identities. Kim has a B.A. in Business from Hartwick College and an M.A. in Communications from Emerson College.
Ismael has more than twenty-five years in the laundry rental industry. His focus is on research and implementation of new equipment and processes that improve safety and reduce the cost of labor, energy and utilities. Ismael directs new construction and oversees refurbishing older facilities, including introducing automated and state-of-the-art equipment. Ismael obtained his technical training from the Universal Technical Institute of Phoenix, Arizona and is proud to be responsible for improving Mission Linen’s technical operations.
Curtis is responsible for securing and servicing national account contracts and overseeing their distribution. In his twenty-two years with Mission Linen Supply, Curtis has held a variety of positions that give him a broad perspective on the company and its operation. Curtis has been recognized frequently for his contributions, managing both linen and industrial operations for Mission Linen Supply. Curtis enjoys playing music, tennis and golf.