Mission Linen Supply – Terms and Conditions
Please read these Terms and Conditions carefully before using this website. By accessing or using www.missionlinen.com (the “Site”), submitting any inquiry or online form, or engaging with any content or service offered through the Site, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Site.
1. About Mission Linen Supply
Mission Linen Supply (“Mission,” “we,” “us,” or “our”) is a women-owned family business headquartered in California, providing uniform rental, linen services, disposables programs, first aid supplies, floor care solutions, and employee apparel programs. We serve business-to-business (B2B) clients, including colleges, universities, healthcare facilities, food service, hospitality, industrial operations, and other commercial accounts primarily throughout California and Arizona, New Mexico, Texas and Oregon.
Our principal place of business is located in California. All services referenced on this Site are subject to availability within our service area.
2. Acceptance of Terms
By using this Site, you confirm that:
- You are at least 18 years of age;
- You have the legal authority to bind yourself or the organization on whose behalf you are acting;
- Your use of the Site is for lawful business purposes; and
- You agree to comply with all applicable federal, state, and local laws, including those of the State of California.
We reserve the right to modify these Terms and Conditions at any time. Changes become effective upon posting to the Site with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
3. Description of Services
This Site provides information about Mission Linen Supply’s service offerings, including but not limited to:
- Uniform rental and laundry programs
- Linen services for hospitality and healthcare
- Disposables, consumable and paper products programs (including our BuyDirect platform)
- First aid and safety supply programs
- Floor care and entrance mat services
- Employee apparel and branded uniform programs (including on Shop.Missionlinen.com)
Information presented on this Site is for general informational purposes. Actual service availability, pricing, contract terms, and program details are determined through direct engagement with a Mission Linen sales representative and execution of a written service agreement. Nothing on this Site constitutes a binding offer or guarantee of service.
4. Contact Forms and Information Requests
When you submit a contact form, quote request, or service inquiry through this Site, you acknowledge and agree that:
- You are providing accurate, current, and complete information about yourself and your organization;
- You are submitting your information voluntarily for the purpose of being contacted by a Mission Linen sales representative;
- Your submission constitutes consent to be contacted by Mission Linen or its authorized representatives via email, phone, or mail regarding your inquiry and related service offerings;
- Mission Linen may route your inquiry to the appropriate regional sales representative based on your location, industry, or service interest;
- Submitting a form does not constitute a binding agreement for services, nor does it guarantee service availability or pricing.
For information on how we collect, store, and use your data, please review our Privacy Policy at www.missionlinen.com/privacy-policy.
5. BuyDirect Online Ordering Platform
Mission Linen’s BuyDirect platform, accessible at www.mlsbuy.com, is a separate transactional system governed by its own terms of sale, account agreement, and pricing structure. If you access BuyDirect through this Site:
- All purchases are subject to the BuyDirect terms of sale presented at checkout;
- Pricing displayed is subject to change and may vary by account type and agreement;
- Product availability is not guaranteed and may differ by service region;
- Returns, cancellations, and order modifications are governed by the BuyDirect terms of sale.
In the event of conflict between these Terms and Conditions and the BuyDirect terms of sale, the BuyDirect terms govern for all transactional matters.
6. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, photographs, service descriptions, data sheets, brochures, and digital assets, is the property of Mission Linen Supply or its content licensors and is protected by United States copyright, trademark, and other intellectual property laws.
You may:
- View, print, or download a single copy of Site content for your personal, non-commercial reference only.
You may not:
- Reproduce, republish, distribute, or publicly display Site content without prior written consent from Mission Linen Supply;
- Use Mission Linen Supply’s name, logo, or trademarks without authorization;
- Scrape, crawl, or systematically extract content from this Site using automated tools;
- Create derivative works from Site content for commercial purposes.
7. Acceptable Use of This Site
You agree not to use this Site to:
- Submit false, misleading, or fraudulent information through any form or inquiry;
- Attempt to gain unauthorized access to any portion of this Site or its underlying systems;
- Transmit viruses, malware, or any other harmful code;
- Interfere with or disrupt the operation of the Site;
- Collect personal information about other users or Site visitors;
- Use the Site in any manner that violates applicable law or regulation.
Mission Linen Supply reserves the right to deny access to this Site to any individual or organization that violates these Terms or engages in conduct we determine, in our sole discretion, to be harmful or inappropriate.
8. Privacy and California Privacy Rights
Mission Linen is committed to protecting the privacy of individuals whose personal information we collect through this Site. Our privacy practices are described in detail in our Privacy Policy, available at www.missionlinen.com/privacy-policy.
As a California-based business serving California residents and businesses, we are subject to applicable California privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). California residents whose personal information we collect have certain rights, including the right to:
- Know what personal information we collect and how it is used;
- Request deletion of personal information, subject to certain exceptions;
- Opt out of the sale or sharing of personal information (Mission Linen does not sell personal information);
- Correct inaccurate personal information we hold about them;
- Non-discrimination for exercising privacy rights.
To exercise your California privacy rights, please contact us at the information provided in Section 13 of these Terms.
9. Third-Party Links and External Resources
This Site may contain links to third-party websites, vendor sites, or partner resources. These links are provided for convenience only. Mission Linen does not endorse, control, or assume responsibility for the content, privacy practices, or accuracy of any third-party website.
Your use of any third-party site is governed by that site’s own terms and conditions and privacy policy. Mission Linen is not liable for any loss or damage arising from your use of third-party sites accessed through this Site.
10. Disclaimers and Limitation of Liability
10.1 No Warranty
This Site and all content herein are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Mission Linen does not warrant that the Site will be uninterrupted, error-free, or free of viruses or harmful components.
10.2 Pricing and Information Accuracy
While we strive to maintain accurate information on this Site, pricing, product availability, service coverage, and program details are subject to change without notice. Any pricing displayed on this Site is for reference only and does not constitute a binding quote. Final pricing is established through a signed service agreement with a Mission Linen representative.
10.3 Limitation of Liability
To the fullest extent permitted by applicable law, Mission Linen Supply, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this Site or any content therein. Mission Linen’s total liability to you for any claim arising from use of the Site shall not exceed one hundred dollars ($100).
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless Mission Linen Supply and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of this Site; (b) your violation of these Terms and Conditions; (c) your violation of any applicable law or regulation; or (d) any false or inaccurate information you submit through this Site.
12. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of this Site shall be subject to the exclusive jurisdiction of the state and federal courts located in California.
Before initiating any formal legal proceeding, you agree to contact Mission Linen in writing and provide a reasonable opportunity (not less than 30 days) to resolve the dispute informally.
13. Contact Information
For questions about these Terms and Conditions, to exercise your privacy rights, or for general legal inquiries, please contact us:
Mission Linen Supply
Website: www.missionlinen.com/contact-us/
14. Severability and Entire Agreement
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Mission Linen Supply with respect to your use of this Site and supersede all prior agreements, representations, or understandings.
Updated 6.17.2026