Privacy Policy

At Mission Linen Supply, a California corporation (the “Company“), your privacy is very important to us. The purpose of this privacy policy (this “Policy“) is to provide you with a description of the types of information we collect about you when you visit the Mission Linen web site located at https://www.missionlinen.com or Company Affiliate webstores to which this Policy is posted and associated sub-domains (each of the foregoing hereinafter referred to as a “Site” and all websites to which this Policy applies are collectively referred to as the “Sites“) and how we use that information. By visiting or using a Site or using the Services (defined below), you agree to the provisions of our Terms of Use and this Policy. If you do not agree to the terms of this Policy, please do not use or access the Site or use the Services.

This Policy applies only to information collected through the Sites and not to information collected offline. For more information on how a Site may redirect you to other web sites, please see the “Links and Redirection to Third Party Sites” section below.

Information We Collect

We collect and store information that you voluntarily provide to us as well as data related to your Site visit and usage.

In some areas of the Site we request or may request that you provide personally
identifiable information, including your name, address, email address, telephone number, username and other information from which your identity is or may be discernible. We collect personally identifiable information from our users at several different points on each Site. If you elect to create a corporate account, you may also have the opportunity to provide additional information about your business, including the number of employees you hire and your geographic service area, but it is solely up to you whether you furnish such information. If you do provide such information, you are thereby consenting to the use of that information in accordance with the policies and practices described in this Policy. We may also maintain a record of the purchases you make from the Site. This information may be stored on our servers and on the servers of third party service providers.

The email address you provide when creating an individual or corporate user account will only be used to send you information and updates. Emails are stored securely on an encrypted drive with controlled and audited access and only used to inform you of information specifically relevant to your account

In addition, during your visit we automatically collect certain aggregate information and analytical data related to your Site visit (see “Use of Cookies” below). Aggregate information is non-personally identifiable or anonymous information about you, including the date and time of your visit, the IP address of your computer or mobile device, your computer or mobile device browser information, the Internet address that you visited prior to and after reaching the Site, the name of the domain and host you used to access the Internet, the type of mobile device you use, your mobile device’s unique device ID and the features of our Site which you accessed. These data are in no way associated with your personally identifiable information.

How We Use Information

We use collected information to make available and to improve our high standard of reliable services. We use such information to:

  • respond to inquiries or service requests and monitor such responses;
  • provide information about and market our products or services;
  • resolve problems; and
  • manage the Site and assess usage of the Services.

Updating Information

You may review, correct, update or change your personally identifiable information on your account profile at any time. Simply log into your account, go to your Profile, review your personally identifiable information and, if you wish, edit it with the options provided. If you are unable to edit your personally identifiable information by logging into your account please contact us for assistance.

Links and Redirection to Third Party Sites

Occasionally, at our discretion, we may include or offer third party products or services on our Site by linking to third party websites (“Third Party Sites“). These sites include, among others, service providers and retail merchants who have a relationship with the Company.

Third Party Sites are not under the control of the Company, and the Company is not responsible for such Third Party Sites, including without limitation the accuracy, sufficiency, correctness, reliability, veracity, completeness or timeliness thereof, any link contained therein or any changes or updates thereto. The inclusion or access to Third Party Sites does not imply an endorsement thereof by the Company or of the provider of such content or services or of any third party web site. The Company reserves the right to terminate any link or linking program at any time. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these Third Party Sites.

Please be aware that when you enter a Third Party Site, any information you provide, including financial information, is subject to the terms of use and privacy policy of that Third Party Site.

Third-party vendors, including Google and Facebook, may show our ads on sites across the Internet. These parties use cookies stored on your local computer so they can serve ads based on someone’s internet interests. Any website visitor may opt out of this use of cookies by visiting network advertising choices.

Children’s Privacy

This Site and our Services are not directed to persons under the age of 13. If you become aware that your child has provided us with personal information without your consent, please contact us at(805-963-1841. We do not knowingly collect or solicit information from, market to or accept services from children. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account.

Effective Date; Policy Changes

Each time you use the Site, the current version of the Policy will apply. Accordingly, when you use the Site, you should check the date of this Policy (which appears at the top of the Policy) and review any changes since the last version. Our business changes frequently, and this Policy is subject to change from time to time. Unless stated otherwise, our current Policy applies to all information that we have about you. We will not materially change our policies and practices to make them less protective of customer information collected in the past or collect substantially more customer information than in the past without the consent of affected customers.

Lost or Stolen Information

You must promptly notify us if you become aware that any information provided by or submitted to the Site is lost, stolen or used without permission.

Governing Law; Notice to California Residents

This Policy is governed by the laws of the State of California, U.S.A. without giving effect to any principles of conflict of law.

California Civil Code Section 1798.83 permits customers who are California residents and who have provided the Company with “personal information” (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this, please contact us via email at marketing@missionlinen.com or by mail at the address listed in the “Contact Us” section below.

Contact Us

If there are any questions regarding this Policy, you may contact us using the information below.

Mission Linen Supply
702 E. Montecito Street

Santa Barbara, CA 93103

USA
marketing@missionlinen.com

Please also visit our Terms of Use section establishing the use, disclaimers and limitations of liability governing the use of our Site at: https://myaccount.missionlinen.com/pages/MissionLinenTermsOfUse.htm.

All trademarks, service marks and other proprietary materials herein are the property of Mission Linen Supply, 2012. All rights reserved.